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Garanties & formules

Approved Garage and Car Insurance: 250 to 500 € Deductible

Approved garage or free choice after a claim: at Ethias the omnium deductible rises by 500 €, at Belfius by 250 €. The extra cost worked out on the reference Golf, with the decision threshold.

ByDamien7 min read

Yes, the garage you choose after a claim can change your omnium deductible. At Ethias it goes from 500 € to 1,000 € outside the network of approved repairers, at Belfius it gains 250 €. At one claim every eight years, that choice costs 31 to 63 € a year.

The calculation is one multiplication.

What does an approved garage change in the omnium deductible?

The deductible goes up when you leave the insurer's network, or down when you stay in it, depending on how the contract is written. The table gathers what insurers' public documents allow us to verify, read on 29 October 2026 for the own-damage cover of omnium, the comprehensive cover that repairs your own car.

InsurerWith a network repairerOutside the networkGap
Ethias0, 500 or 1,000 €500, 1,000 or 1,500 €+500 €
Belfiuscontract deductiblecontract deductible + 250 €+250 €
Fédérale Assurancereduced deductible: 1.25 %, or 395.88 € on the Golf2.5 % capped at 1,250 €, or 791.75 €395.88 €
DVVcontract deductible, no surchargesurcharge, amount in the special conditionsnot published
Beobank, ACM Insurancecontract deductibleincreased deductible, amount not publishednot published
AXAhail, storm, flood with no deductible (Nature Protect option)contract deductiblenot published

Only three insurers out of six publish an amount. For the others the increase exists but is read in the special conditions, and that is where to look before a claim, not after.

How much does choosing your own garage cost, in euros?

Exactly the extra amount, not a euro more. The insurer pays the rest of the bill, whichever garage does the work.

Take the reference Golf and 4,000 € of damage assessed by an Ethias network repairer. Here is what you pay depending on the deductible in the contract.

Contract deductible (Ethias)Your share, approved repairerYour share, outside the networkGap
0 €0 €500 €500 €
500 €500 €1,000 €500 €
1,000 €1,000 €1,500 €500 €

A cheaper independent garage therefore earns you nothing: the saving goes to the insurer, the increase stays with you. One exception exists, the small repair. If the independent charges 450 € where the approved garage would charge 800, you pay 450 € at the first and 500 € at the second, deductible included, because damage below the deductible is not reimbursed.

How often is the extra amount actually paid?

Only in years when a claim is paid, so rarely. The increase is weighted by frequency, and the frequencies in the table are working assumptions, not statistics: one paid claim every ten, eight or five years.

Out-of-network extra amount1 claim every 10 yearsevery 8 yearsevery 5 years10-year total (every 8 years)
250 € (Belfius)25.00 € a year31.25 €50.00 €312.50 €
395.88 € (Fédérale, Golf)39.59 €49.49 €79.18 €494.85 €
500 € (Ethias)50.00 €62.50 €100.00 €625.00 €

An Ethias driver who always went outside the network would therefore pay 625 € over ten years, each time 1.6 % of the Golf's value (500 ÷ 31,670). The totals only hold for someone who goes outside the network at every claim: a single visit to the network resets the counter.

What does the approved network add besides the deductible?

At Belfius and DVV, the repair rules of 14 November 2025 list them in black and white. They apply when the insurer takes the damage in charge, under omnium or after an accident covered by the direct settlement scheme between insurers.

  • a deductible with no surcharge for the own-damage cover;
  • a class A replacement car during the repair, limited to 6 consecutive days after a total loss;
  • a lifetime guarantee on the repair, until the vehicle is changed or sold;
  • direct payment of the invoice to the garage: you pay the deductible and the non-recoverable VAT;
  • collection and delivery of the vehicle in Belgium, free storage during the expert's assessment (45 days at most after a total loss), cleaning and a general check.

The replacement car still needs a price. Working assumption, not attributed: 40 € a day for a compact. Seven days off the road are then worth 280 €, more than Belfius's 250 € increase. Our article on the replacement car details the conditions.

In which cases does the increase not apply?

In four situations that the documents read describe.

SituationIncreaseWhat to do
Total loss (Beobank, ACM)no, the increased deductible does not applynothing to choose, see total loss
Policyholder under 26 (Ethias)500 € deductible imposed, whichever repairerthe network does not change the deductible
Damage below the deductiblenot relevant, the insurer pays nothingcompare the free-choice quote with the network deductible
Hail, storm, flood with Nature Protect (AXA)no deductible at a partner garagecheck that the option is in your contract

Fédérale Assurance: a 395.88 € discount rather than a penalty

Fédérale presents the same thing the other way round. Its deductible halved, 1.25 % capped at 625 €, is worth 395.88 € on the Golf instead of 791.75 € at 2.5 %. The conditions are being at least 30 with a bonus-malus degree of 3 or less at signing (the 0-22 scale that sets your third-party liability premium), and repairing at a contracted repairer. The repair must also reach 500 €. Same mechanism as elsewhere, different packaging: a 395.88 € gap depending on the garage.

Approved garage or free choice: how to decide in five steps?

  1. Find the out-of-network increase in your special conditions, often on the deductible or approved repairer line.
  2. Multiply it by the frequency you retain: 62.50 € a year at Ethias with one claim every eight years.
  3. Compare with what the network brings: replacement car, guarantee, direct payment.
  4. Check the repairer list before signing a quote and keep the written confirmation.
  5. If your usual garage is not on it, ask the insurer, before any claim, whether an exception exists.

On the amounts published here, the calculation favours the network as long as your garage is not part of it. Free choice is justified by a specific attachment, a specialist body shop or proximity, rarely by price.

The two choices add up. A 1,000 € deductible taken to lower the premium becomes 1,500 € outside the network at Ethias, which is 4.7 % of the Golf's value. Our article on choosing the deductible amount covers the other half of the calculation, and the one on the threshold deductible shows what changes with a 500 € threshold. Before reporting small damage, also reread reporting a claim or paying out of pocket.

Editorial illustration of car insurance covers and deductibles in Belgium
The garage you pick sometimes decides 250 to 500 € of deductible.

Method, reference profile and sources

The site's reference profile: 35-year-old driver, Volkswagen Golf 1.5 TSI, Flemish Brabant, no claims for five years, about 15,000 km a year. Value used: 31,670 € including VAT, Belgian list price read on 31 August 2026 in the Moniteur Automobile catalogue. Fédérale's deductible percentages apply to that value. No premium is compared here: the gaps are deductible amounts, read in insurers' documents.

Sources, all read on 29 October 2026. Ethias: product information document, which carries no edition date. Belfius: approved garage page and rules valid for repairs from 14 November 2025. DVV: repair rules, same effective date. Fédérale Assurance: omnium deductible page. AXA: Callmepower page updated on 9 June 2026. Beobank and ACM Insurance: car insurance information document (reference I.BE.A15.4R-B-09/2025), whose deductible details refer to the contract conditions. How a deductible works is explained by Wikifin, the financial education site of the FSMA, the Belgian financial regulator.

Claim frequencies, the 40 € a day replacement car rate and the totals are assumptions and in-house calculations, never statistics. Amounts may differ with your cover and signing date: the contract prevails. The legal framework is the law of 4 April 2014 on insurance.

This site compares and calculates. It does not sell insurance, is not an intermediary and gives no individual recommendation: speak to your insurer or an FSMA-authorised broker. For a dispute over the deductible applied, the Insurance Ombudsman acts free of charge, and the Tariff Bureau (Bureau de Tarification) remains the remedy for a driver refused third-party liability cover. No link is affiliated.

Summary

Leaving an insurer's network costs 250 € at Belfius, 500 € at Ethias, and a 395.88 € discount lost at Fédérale on the Golf. At one claim every eight years, that is 31.25 to 62.50 € a year, and zero if you stay in the network. Read the deductible line of your contract, run your case in the simulator, put offers side by side in the comparison tool and open the ranking of the best car insurance before signing.

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Frequently asked questions

In principle yes: the documents read do not forbid it, they increase the deductible. At Ethias, repairing outside the network adds 500 € to the deductible. At Belfius, it adds 250 €. The contract decides, so reread the deductible line of your special conditions before dropping the car off.

The AXA page read speaks of partner garages and does not use the word contracted. It says glass damage is repaired or replaced at a partner under mini-omnium and omnium, and that the Nature Protect option covers hail, storm and flood with no deductible at a partner garage. No deductible amount is published: it is in your contract.

Ethias points to a public list of approved repairers on its website, mentioned in its omnium claim form. Check the garage name before signing the repair quote, not after. Keep the written confirmation: it is your proof if the deductible applied is disputed.

Not at Beobank and ACM Insurance: their information document says the increased deductible does not apply to a total loss. At Ethias, a policyholder under 26 has a 500 € deductible imposed whichever repairer is used. For any other contract, the answer is in the general conditions.

At Belfius and DVV, partly yes. The rules also apply to accidents covered by the direct settlement scheme between insurers, and a driver at fault keeps a class A replacement car during the repair even if his own damage is not paid. Details depend on the claim date: the rules apply to repairs from 14 November 2025.

It depends on the amount and the frequency. At one paid claim every eight years, a driver who always picked an outside garage pays 312.50 € over ten years at Belfius (250 €), 494.85 € with Fédérale's gap on the Golf, and 625 € at Ethias (500 €). Staying in the network brings that item back to zero.

Damien décortique le marché belge de l'assurance auto depuis plus de dix ans. Ancien gestionnaire de sinistres en compagnie, devenu analyste indépendant, il lit les conditions générales ligne par ligne, compare les primes réelles de AG, Ethias, KBC, Belfius, P&V ou Corona Direct, et teste les simulateurs du marché. Sa conviction : beaucoup de Belges surpaient leur prime ou découvrent une exclusion le jour du sinistre, faute d'avoir comparé les garanties. Sur ce site, il traduit le jargon des contrats (RC, omnium, franchise, bonus-malus) en conseils concrets, chiffrés et sans lien commercial caché.

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